100% Official from Korea: All our items are 100% authentic and shipped directly from Seoul, South Korea. 🇰🇷
Processing Time: Orders are carefully packaged with secure bubble wrap and processed within 2-7 business days.
Estimated Delivery: > - Standard Shipping 10-15 business days (Includes Tracking)
Customs & Duties: Please note that import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
REFUND & RETURN POLICY
Due to the nature of K-Pop merchandise, all sales are final once the item has been shipped. We do not accept returns for simple changes of mind.
🎥 UNBOXING VIDEO IS MANDATORY: To claim a missing item or damage during transit, you MUST provide an unboxing video. The video must start with the package completely sealed and clearly show the shipping label. Without an unboxing video, we cannot process refunds or exchanges.
Minor scratches, dents, or discoloration on the outer box/case are for protecting the inner goods and cannot be the reason for return or exchange.
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